SHIPPING
SHIPPING IN THE USA IS GENERALLY 3 - 5 BUSINESS DAYS (Excludes Custom-Made items).
You will receive an email with tracking information once your order has left the warehouse.
Postal Service is available for Military Bases / APO addresses and Overseas orders.
CHANGING OR CANCELING AN ORDER: We require in writing any change or cancellation requests. Please use the Contact Us link to put your request in writing. We do our best to process orders in a timely fashion, therefore we cannot guarantee any changes to orders or cancellations once an order has been processed and is preparing for shipment. A $25.00 or 10% fee will be charged for all orders that have been processed by our business office and are cancelled before shipping. Express orders of in stock items will ship same (business) day if the order is received before 12:00PM EST.
CUSTOM-MADE ITEMS (e.g.Covers, Cabinets, Cushions & Custom Dollies) CANNOT BE CHANGED OR CANCELED ONCE PRODUCTION HAS STARTED.
------------------------------------------------------------
INTERNATIONAL ORDERS, HAWAII & ALASKA: - Shipping costs will be emailed to you and an acceptance reply is manditory before the order can be processed.
NOTE: Once an international shipment has departed the USA, the tracking may not update while it is in transit, until the goods have been delivered.
NEW - MINIMUM ORDER FOR PARTS & TOOLS OUTSIDE THE USA:
Due to the requirements to prepare orders for shipping outside the USA, the following order minimum requirements are:
Canada - Middle East - China $150.00
Europe - UK - $225.00
Customers are required to pay the difference in price for faster service.
A physical address is required for UPS & Fed Ex deliveries. If you provide a PO box for delivery, your order will ship via mail-USPS.
4) - USPS - Parcel Post USA deliveries (Guarantee as per carriers terms.) See USPS website for information regarding shipping times/ delays. Orders shipped via Parcel post can go to a physical street address or a PO Box.
USPS DISCLAIMER
If you select shipping via U.S. Post Office and your order gets lost, arrives damaged or is missing contents, a claim will be made with the shipper.
We cannot reship any Claim orders until the claim has been settled. However, if the items are needed, you can reorder the items again online.
Shipping charge refunds are at the discretion of USPS, if postal rates are not refunded, this amount is deducted from any credit amount. In the event of damaged or missing contents, please keep all packaging for review by the USPS.
For more information click this link: https://www.usps.com/help/claims.htm
IMPORTANT: Due to certain restrictions in many countries buyers should check with their local government regarding any restrictions on imported goods. Any packages returned to us will incur a return shipping charge and/or duties and taxes. This amount will be payable by the purchaser.
A minimum fee of $18.00 /package up to a maximum of $114.80 per shipment is charged by UPS for any address corrections they need to make (e.g. Zip, Street Name, Suite or Apt. number). If the address given by the customer is incorrect or changed after the product has shipped, this charge from UPS is passed onto the customer.
International / Overseas Customers are responsible for any tariffs & taxes in their own country. We cannot calculate or provide any estimate on these fees.