steinway support11/01/2013 Bygeoffrey moon item received in perfect condition--securely protected and packaged.quality is excellent.Shipping time was exceptional.
Not a lot goes wrong with a steinway but should I ever need another part,I would not hesitate to contact Piano showcase.Many thamks Geoff Moon
Just what I wanted10/16/2013 ByRobin Woodbury Got this for a petite grand I'm reconditioning. It only had a stubby little prop that was pretty useless. I like the short/long combo design this prop offers. It appears to be maple, quite solid, and was finely sanded as described. Haven't stained it yet, but expecting it to look great.